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Greater flexibility for your travel plans

Plans change. That is why we have made it simpler to adjust your journey. 

Subject to a fee, you may now amend both the departure time and destination of your ticket, avoiding the need to cancel and rebook. This update applies to Takuss, Standard and Premium ticket types. For Standard Flex and Premium Flex tickets, full flexibility and all included benefits remain unchanged.

 

For tickets issued by a travel agency, any amendments must continue to be managed by the issuing agent. If the ticket was issued via the Air Greenland business portal, your corporate booking administrator must manage any changes.

Skærmbillede 2026 02 27 094110

Permitted amendments

New departure time 
You may change your date of travel or departure time up to two hours prior to your scheduled departure. This incurs an amendment fee and is processed securely via My Booking.
(Please note that tickets purchased prior to October 2025 are not eligible for amendment) 

New destination 
You may reroute your journey to any destination across our network.

Pricing and payment 
Fixed fee: A standard amendment fee of DKK 750 applies to all changes. 
Fare difference: Should your new itinerary be priced higher than your original booking, the fare difference must be paid. If the new fare is lower, please be advised that the difference is non-refundable.

Important information

Refunds: In the event of a cancellation, Takuss, Standard and Premium tickets remain strictly non-refundable (refunds apply to Flex tickets only). Only taxes and airport charges may be refunded up to two hours prior to departure via My Booking.  


Conditions: Please read the full terms and conditions HERE.

Amend your ticket online

Booked through a travel agency?  
If you are travelling on a group ticket or purchased your fare through a travel agent, you must contact your agent directly to discuss amendments to your journey. 

 

Booked via the Air Greenland business portal?  
If you require changes to a ticket booked via the Air Greenland business portal, please contact your corporate booking administrator to process these updates.