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Wednesday January 21st 2026
Updated at 17:45 PM
We begin today’s update by providing a status on air and helicopter traffic to and from the Tasiilaq area. Unfortunately, we are facing a prolonged irregularity that began with a technical fault report. Subsequently, weather conditions have delayed the delivery of necessary spare parts.
On Tuesday, 20 January, we finally succeeded in getting both technicians and spare parts to Tasiilaq, and the helicopter was declared ready again at around 17:30.
Travellers waiting since 10 January
Since 10 January, the number of travellers awaiting departure has been steadily increasing. Those affected have shown great patience and understanding of the situation, for which we are very grateful.
Unfortunately, earlier today we had to announce that we – once again – are forced to cancel flights, not only for today but also for the coming days. The DMI is forecasting gale-force winds with hurricane‑strength gusts starting tomorrow, and we have therefore had to adjust the traffic schedule for the area. All affected travellers have received updated itineraries.
Limited accommodation capacity in Nuuk
Following the cancellations, our station staff in Nuuk have been working intensively to secure accommodation for affected travellers. However, we have received reports of very limited availability from tomorrow onward.
As this situation is beyond Air Greenland’s control, we have encouraged travellers to try to find alternative accommodation on their own. The station staff have been able to secure a small number of rooms, which have been prioritised for the most vulnerable travellers.
Other cancellations
Today, we have also unfortunately been forced to cancel the following settlement flights:
- Qaqortoq – Arsuk and Qaqortoq – Alluitsup Paa due to technical issues.
A new departure is planned for tomorrow. - Qaanaaq – Siorapaluk due to low visibility.
A new departure is likewise planned for tomorrow.
Do you have questions about your trip? You may find the answer here.
If your flight is delayed, you can read more about your rights here: My flight is delayed - What can I do?
We take care of you
We always do everything we can to get you to your destination, but even the best plans cannot take everything into account, especially the weather in the Arctic playing a crucial role. We have therefore gathered everything you need on this page, should you unexpectedly be delayed or experience changes on your flight.
Stay updated
In the event of a delay or change to your trip, we will send an SMS or email with your new itinerary.
Therefore, remember that we must always have the number and e-mail you use on your trip with us, so that we can contact you. You can easily update your information under 'My Booking' through the front page.
If you have booked your ticket with someone other than Air Greenland, such as a travel agency then please contact the travelling agency.
You can also follow your flight on our website under flight info, on the information screens at the airport or in our Club Timmisa app. Remember to activate the follow flight function on the app, so you will receive a notification immediately if your flight should be changed.
Rebooking and refund of ticket
We always strive to find an alternative departure for you, so that you can reach your destination as quickly as possible.
If your new itinerary is not accommodating, you can contact us via this form and request another itinerary or refund.
If you have lost the purpose of your trip, you have a right to get a refund of your trip.
If you have bought your trip from someone other than Air Greenland, these are the ones you must contact in connection with rebooking or refunding of the trip.
Information about refreshments, meals, transportation and accomodation
In the Arctic regions, delays can unfortunately often become part of the travel experience, therefore the staff at the airport will do their best to help you. In case of a longer delay, we offer travelers a voucher for a meal and if the delay should continue, we will make sure you get a hotel accommodation.
Your rights as a passenger
Depending on the situation, you can have a right to financial compensation. Therefore, read your rights as a passenger in this folder. However, we would like to point out that Air Greenland is not responsible for changes caused by weather conditions.