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Status for the Year’s Last Scheduled Flights
Tuesday December 30th
Updated at 20:00 P.M
Today’s schedule is still ongoing with minor delays and a few cancellations. The program is expected to finish around 23:00.
Several travelers who have already been affected by cancellations in recent days will unfortunately not make their onward connections or final destinations. This mainly concerns flights to Copenhagen, where Tuukkaq is fully booked at the start of the new year.
We are working to rebook passengers and find solutions, and affected travelers will receive a new itinerary. In the meantime, we ask them to review the conditions for their stay at their current location.
Tomorrow, New Year’s Eve, a few extra departures have been scheduled with Dash-8 aircraft and H155 helicopters. The weather looks generally good, but there is a risk of poor visibility in Upernavik and overcast conditions in Qeqertarsuaq and Qasigiannguit. Greenland Airports will remain open in Nuuk, Sisimiut, Maniitsoq, Ilulissat, Aasiaat, and Qaanaaq so we can complete the remaining program with fixed-wing aircraft.
Today there have been the following changes: Maniitsoq was overflown this morning with a direct flight to Sisimiut, and both destinations will be served again tomorrow. Upernavik was canceled due to poor visibility and snow, and we will try again tomorrow. Uummannaq was canceled and moved to tomorrow.
The flight between Nuuk, Aasiaat, and Ilulissat was canceled this morning due to icy conditions in Aasiaat, while passengers from Aasiaat were rebooked to a later departure this afternoon.
The flight between Ilulissat and Qaanaaq was canceled due to technical issues and then crew rest requirements, but a direct departure from Nuuk to Qaanaaq is planned for tomorrow, New Year’s Eve.
Thank you for your understanding – we are doing everything we can to get everyone safely to their destination.
Do you have questions about your trip? You may find the answer here.
If your flight is delayed, you can read more about your rights here: My flight is delayed - What can I do?
We take care of you
We always do everything we can to get you to your destination, but even the best plans cannot take everything into account, especially the weather in the Arctic playing a crucial role. We have therefore gathered everything you need on this page, should you unexpectedly be delayed or experience changes on your flight.
Stay updated
In the event of a delay or change to your trip, we will send an SMS or email with your new itinerary.
Therefore, remember that we must always have the number and e-mail you use on your trip with us, so that we can contact you. You can easily update your information under 'My Booking' through the front page.
If you have booked your ticket with someone other than Air Greenland, such as a travel agency then please contact the travelling agency.
You can also follow your flight on our website under flight info, on the information screens at the airport or in our Club Timmisa app. Remember to activate the follow flight function on the app, so you will receive a notification immediately if your flight should be changed.
Rebooking and refund of ticket
We always strive to find an alternative departure for you, so that you can reach your destination as quickly as possible.
If your new itinerary is not accommodating, you can contact us via this form and request another itinerary or refund.
If you have lost the purpose of your trip, you have a right to get a refund of your trip.
If you have bought your trip from someone other than Air Greenland, these are the ones you must contact in connection with rebooking or refunding of the trip.
Information about refreshments, meals, transportation and accomodation
In the Arctic regions, delays can unfortunately often become part of the travel experience, therefore the staff at the airport will do their best to help you. In case of a longer delay, we offer travelers a voucher for a meal and if the delay should continue, we will make sure you get a hotel accommodation.
Your rights as a passenger
Depending on the situation, you can have a right to financial compensation. Therefore, read your rights as a passenger in this folder. However, we would like to point out that Air Greenland is not responsible for changes caused by weather conditions.