Cancellations to and from Ilulissat and Kulusuk

Due to poor airport conditions at Ilulissat and Kulusuk Airport, which are unfortunately beyond our control, we have to cancel today's flights to and from Ilulissat and Kulusuk. We are currently working on issuing new itineraries to the affected passengers. New itineraries are expected to be sent out by 16:00 at the latest.
Air Greenland will keep itself informed of the situation, which means that freight to and from Ilulissat and Kulusuk will also be further delayed.


Read more on Greenland Airport's website: Operational information - Greenland Airports

 

We therefore encourage you to keep an eye on your Club Timmisa app, email or Airgreenland.gl to make sure you have the latest itinerary.

If you wish to cancel or rebook for a later departure, please contact us via this link: https://kundeservice.airgreenland.gl/hc/en-us/requests/new 

 

If you have booked the trip through a travel agency and want to cancel the trip, please contact the travel agency.

You can also follow the changes continuously during flight times on the Club Timmisa app, where you can follow a departure, or on our website here: https://www.airgreenland.dk/flytider/# 

 

If you need accommodation or a food voucher, you must contact the staff at the airport or heliport for further information. You can also read more here about what you can do when your journey is delayed: 

https://kundeservice.airgreenland.gl/hc/en-us/articles/4979235327260-My-flight-is-delayed-What-can-I-do 

 

We apologize for the inconvenience to our travelers and we promise to work as quickly as we can to get everyone to their destinations as soon as possible.