Several flights have been canceled
Due to icy runways in Qaqortoq, Maniitsoq, and Ilulissat, several flights have had to be canceled, while others have been delayed.
Affected passengers will receive an updated itinerary at a later time.
If your trip no longer serves the purpose of your original journey, or if the changes cause significant problems for your travel plans, you can contact our customer service here: Air Greenland | Customer Support
Please note that this also depends on where you purchased your ticket. If you purchased your ticket through a travel agency, please contact the travel agency directly.
We apologize for any inconvenience this may cause and thank you for your understanding.
Tuukkaq undergoing annual maintenance
Operational information update
From 2 November, an A330-300 aircraft from the Portuguese airline Euroatlantic is taking over Tuukkaq’s transatlantic flights while Tuukkaq undergoes its annual maintenance. Tuukkaq is expected to return to the Copenhagen–Nuuk route on 19 November.
For bookings made on this route from 2 November onwards, the booking information incorrectly states that no meals are served on board. The error has been reported. Meals are served on board, and an in-flight entertainment system is also available.
Information to passengers departing early mornings in Nuuk
To help make your journey from Nuuk Airport as smooth as possible, we recommend that you arrive for check-in no earlier than 2 hours before departure.
In the morning hours, there may be waiting time at check-in, as Greenland Airports is, for operational reasons, only able to accept baggage later than usual.
Please use the self-check-in kiosk and attach baggage tags to your bags. Please also have your passport or other valid identification ready.
Queues may form at security, so passengers on the earliest departures are kindly asked to go to security first when it opens.
Thank you for your help, and we wish you a pleasant journey.